1. General Refund Policy
This Refund Policy applies to paid subscription plans purchased through Pavati Book. Refund requests are reviewed according to the applicable subscription terms and applicable law.
2. Free Plan
The Free plan does not involve any payment and is therefore not eligible for a refund. Users on the Free plan may upgrade to a paid plan at any time.
3. Paid Plans
Standard and Premium plans are paid subscriptions that grant access to additional features, Sabhasad logins and usage limits as described on our Plans page. Payment for a paid plan is required to activate or continue access to its features.
4. Subscription Payments
Subscription payments are charged based on the plan and billing cycle selected at the time of purchase. It is your responsibility to review the plan details, features and pricing before completing payment.
5. Renewal Payments
Subscriptions may renew automatically at the end of a billing cycle unless cancelled in advance. Renewal charges are billed using the payment method on file, in accordance with the applicable subscription terms.
6. Cancellation
You may cancel your subscription at any time from your account settings or by contacting support. Cancellation will stop future renewal charges but does not automatically entitle you to a refund of amounts already paid, except as set out in this Policy or required by applicable law.
7. Refund Eligibility
Refund requests are reviewed on a case-by-case basis in accordance with the applicable subscription terms and applicable law. Eligibility may depend on factors such as the plan purchased, the extent of usage, and the circumstances of the request.
8. Non-Refundable Situations
Refunds are generally not available where the subscription has been substantially used, where the request is based on a change of mind after significant usage, or where the account has been suspended or terminated for violation of our Terms of Service.
9. Service Issues
If you experience a technical issue or service disruption that materially affects your ability to use a paid plan, please contact our support team so we can investigate and, where appropriate, consider an adjustment or refund in accordance with the applicable subscription terms.
10. Refund Request Process
To request a refund, please contact us at [Insert Support Email] with your account details, the plan purchased, and the reason for your request. We may ask for additional information to review your request.
11. Refund Processing
Approved refunds will be processed to the original payment method used for the purchase. Processing times may vary depending on your payment provider or bank.
12. Contact Us
If you have any questions about this Refund Policy, please contact us at [Insert Support Email].